Solid Monitoring Services (SMS)

Our 24/7 Monitoring & Reporting solutions are meant to improve the service quality while reducing the cost of IT service delivery by offering:

  • ‘Software-as-a-Service’ (SaaS) or on-premise IT monitoring, enabling a global view of your infrastructure and support environment
  • Improved user experience with graph and chart widgets on your dashboard, generate and download or receive by email your status reports and usage statistics
  • 24/7 ‘are you running?’ service and application checks, including alert-by-email function for your convenience
  • Non-stop server heartbeat monitoring, scheduled server status reporting and instant email notifications on
  • Storage and data backup monitors with scheduled-by-email status report notifications included
  • Database status monitoring via real time graphs, as well as database backup status checks
  • Daily, weekly, monthly and yearly bandwidth monitoring and website visitor statistics using charts and automated reports received by email